This document gives guidelines for engaging people in an organization’s quality management system and on enhancing their involvement and competence within it.

This document is applicable to any organization, regardless of its size, type or activity.

• Year of Declaration: 2025
• Reference: ISO 10018: 2020
• Number of Pages: 22
• Code: GYS 504
• Version: First Revision
• ICS Number: 03.100.30; 03.120.10