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    Information technology - service management Part 1 : Specification
    GYD 0
    Information Technology

    This part of ISO/IEC 20000 defines the requirements for a service provider to deliver managed services of an acceptable quality for its customers

    • Year of Declaration: 2005
    • Reference: ISO/IEC 20000-1 : 2005
    • Number of Pages: 16
    • Code: GYS IEC 20000-1
    • Version: First edition 2005
    • ICS Number: 03.080.99