Standards

This standard sets out the essential elements for the management of complaints from inception to satisfaction or final determination, as the case may be, irrespective of the nature of the complaint or the size of the organization receiving the complaint. It further provides guidelines for the implementation of a complaints handling process. This standard is applicable to large and small organisations. However, application of the elements in some cases will be different for small organisations and the standard needs to be applied with the requisite degree of discretion to ensure that it is appropriate in the circumstances.

This regional standard specifies requirements for a management system where a micros small and medium-sized enterprise needs to demonstrate its ability to consistently meet applicable requirements for quality, environmental and occupational safety and health; and aims to enhance its performance, through the process of continual improvement, assurance of conformity to applicable quality, environmental and occupational safety and health requirements, and the prevention of non-conformity by the application of this system.

These requirements cover temporary-use, seasonal decorative-lighting products and accessories with a maximum input voltage rating of 120 V to be used in accordance with the National Electrical Code, ANSI/NFPA 70. Temporary-use is considered to be a period of installation and use not exceeding 90 days. 1.2 These requirements cover factory-assembled seasonal lighting strings with push-in, midget-screw, or miniature-screw lampholders connected in series for across-the-line use or with candelabra- or intermediate-screw lampholders connected in parallel for direct-connection use. These requirements also cover factory-assembled seasonal decorative outfits such as wreaths, stars, light sculptures, crosses, candles or candle sets without lamp shades, products in the shape of, or in resemblance to, Christmas trees with simulated branches and needles, products in the shape of, or in resemblance to, wreaths provided with simulated branches and needles, blow-molded figures or objects, animated figures, tree tops, controllers, tree stands, electric tree poles, and motorized decorative displays. These requirements cover products which are portable and not permanently connected to a power source.

This standard specifies the requirements and methods of test for urea, fertiliser grade.

The following documents are referred to in the text in such a way that some or all of their content constitutes requirements of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies.

This standard applies to the safety aspect of toys and play things intended specifically for children.

 This standard specifies the general requirements for a laboratory safety management system, which will enable a laboratory to formulate a policy and objectives. It takes into account legislative requirements and information about significant risks, that the laboratory can control and over which  it can be expected to have an influence, to protect its employees and others, whose health and safety may be affected by the activities of the laboratory. 

This standard specifies the general requirements for a laboratory safety management system, which will enable a laboratory to formulate a policy and objectives, taking into account legislative requirements and information about significant risks, which the laboratory can control and over which it can be expected to have an influence, to protect its employees and others, whose health and safety may be affected by the activities of the laboratory. In addition this standard specifies specific requirements for medical laboratories. This standard is applicable to any laboratory that wishes to: (a) implement, maintain and improve an Occupational Safety and Health Management System; (b) assure itself of its conformance with its stated safety policy; and (c) make s self-determination and self –declaration of conformance with this standard.

 This standard specifies the minimum requirements for VHF transmitters and receivers fitted with a 50 Ω external antenna socket or connector for use on board ships and operating in the bands between 156 and 174 MHz allocated to the maritime mobile service by the International Telecommunications Union Radio Regulations (Radio Regulations, Appendices 18 and 19).

This International Standard describes the fundamental concepts and principles of quality management which are universally applicable to the following: — organizations seeking sustained success through the implementation of a quality management system; — customers seeking confidence in an organization’s ability to consistently provide products and services conforming to their requirements; — organizations seeking confidence in their supply chain that product and service requirements will be met; — organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management; — organizations performing conformity assessments against the requirements of ISO 9001; — providers of training, assessment or advice in quality management; — developers of related standards. This International Standard specifies the terms and definitions that apply to all quality management and quality management system standards developed by ISO/TC 176.