Standards

This document specifies the requirements for the audit and certification of a food safety management system (FSMS) complying with the requirements given in ISO 22000 (or other specified FSMS requirements). It also provides the necessary information and confidence to customers about the way certification of their suppliers has been granted.

Certification of FSMS is a third-party conformity assessment activity (as described in ISO/IEC 17000:2020, 4.3), and bodies performing this activity are third-party conformity assessment bodies.

NOTE 1 In this document, the terms “product” and “service” are used separately (in contrast with the definition of “product” given in ISO/IEC 17000).

NOTE 2 This document can be used as a criteria document for the accreditation or peer assessment of certification bodies which seek to be recognized as being competent to certify that an

FSMS complies with ISO 22000 or other sets of specified FSMS requirements. It is also intended to be used as a criteria document by regulatory authorities and industry consortia which engage in direct recognition of certification bodies to certify that an FSMS complies with ISO 22000. Some of its requirements can also be useful to other parties involved in the conformity assessment of such certification bodies, and in the conformity assessment of bodies that undertake to certify the compliance of FSMS with criteria additional to, or other than, those in ISO 22000. FSMS certification does not attest to the safety or fitness of the products of an organization within the food chain. However, an FSMS requires an organization to meet all applicable food-safety-related statutory and regulatory requirements through its management system.

NOTE 3 Certification of an FSMS according to ISO 22000 is a management system certification, not a product certification. Other FSMS users can use the concepts and requirements of this document provided that the requirements are adapted as necessary.

This international standard provides guidelines for an organization to plan, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complains that have not been resolved by the organization, This International standard is applicable to complaints relating to the organization's products intended for, or required by, customers, the complaints-handling process or dispute-resolution process.

This International standard provides guidance for planning, developing , implementing, maintaining and improving customer satisfaction codes of conduct. This international standard is applicable to product-related codes containing promises made to customers by an organization concerning its behavior. Such promises and related provisions are aimed at enhanced customer satisfaction. Annex A provides simplified example of components of codes for different organizations.

These guidelines cover the development; implementation, maintenance, and improvement of strategies and system for training that affect the quality of the products supplied by an organisation.

This International Standard provides guidance on engaging people in an organization’s quality management system, and on enhancing their involvement and competence within it. This International Standard is applicable to any organization, regardless of size, type, or activity.

This International Standard provides guidance for project management and can be used by any type of organization, including public, private or community organizations, and for any type of project, irrespective of complexity, size.

This CARICOM Regional Standard establishes requirements for environmental management systems (EMS) to enable tourism establishments to formulate a policy, objectives and minimum performance requirements based on best environmental management practice.

It is intended for establishments providing tourism related services that wish to implement and maintain an EMS and demonstrate such conformance.

This standard does not apply to organisations such as government ministries, regulatory departments and agencies, associations and statutory bodies that do not provide a tourism related service.

This standard specifies requirements for an energy management and efficiency programme to be implemented at tourism establishments. It provides the basis to enable these tourism establishments to review their energy consumption and implement efficiency measures thus minimizing energy use.

This standard does not apply to organizations such as government ministries, regulatory departments and agencies, associations and statutory bodies that do not provide a tourism related service.

This national standard specifies requirements for a management system where a micro, small, and medium-sized enterprise:

a) needs to demonstrate its ability to consistently meet applicable requirements for quality and occupational safety and health; and

b) aims to enhance its performance, through the process of continual improvement, assurance of conformity to applicable quality and occupational safety and health requirements, and the prevention of nonconformity by the application of this system.