Standards

This international standard provides guidelines for an organization to plan, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complains that have not been resolved by the organization, This International standard is applicable to complaints relating to the organization's products intended for, or required by, customers, the complaints-handling process or dispute-resolution process.

This International standard provides guidance for planning, developing , implementing, maintaining and improving customer satisfaction codes of conduct. This international standard is applicable to product-related codes containing promises made to customers by an organization concerning its behavior. Such promises and related provisions are aimed at enhanced customer satisfaction. Annex A provides simplified example of components of codes for different organizations.

This standard applies to the products known as achar, amchar and kuchela which are prepared from edible fruits such as green or unripe mangoes (Mangifera indica), golden apple (Pommecythere spp.), june plum (Spondias spp.), tamarind (Tamarindua indica) and chalta elephant fruit (Dillenia indica), as the predominant ingredients and blended with spices and additives prior to packaging

These guidelines cover the development; implementation, maintenance, and improvement of strategies and system for training that affect the quality of the products supplied by an organisation.

This International Standard provides guidance on engaging people in an organization’s quality management system, and on enhancing their involvement and competence within it. This International Standard is applicable to any organization, regardless of size, type, or activity.

This International Standard provides guidance for project management and can be used by any type of organization, including public, private or community organizations, and for any type of project, irrespective of complexity, size.

This document is applicable to packaged natural coconut water which is offered for sale and consumption. It applies only to coconut water which has been packaged in its natural state without the use of additives.

This standard applies to packaged natural coconut water, as defined in clause 3, which is offered for consumption. It only applies to coconut water which has been packaged in its natural state without the use of additives. 

This International Standard specifies the procedure for marking containers or labels for fertilizers, where national legislation permits. 

It is applicable to all fertilizers in containers. 

This document specifies the procedure for marking containers or labels for fertilizers.

This document is applicable to all fertilizers in containers or bulk.