Standards

This standard specifies the requirements for registration, assessment, grading and licensing of hotels and guesthouses. This standard will ensure effective management of hotels and guesthouses.

This standard specifies the requirements for the monitoring and management of hotels, apartments and guesthouses.

This Code of Practice specifies managerial requirements necessary to ensure the efficient running of any restaurant establishment which seeks to ensure quality in the sight of its customers. With the application of this standard the following is expected: (a) that management of a restaurant shall be made aware of their responsibilities with regard to efficient practices in the restaurant service; (b) that customer satisfaction shall be made the ultimate goal in such an establishment; (c) high productivity for the restaurant service; and (d) that the service shall be made more competitive at local and international levels. This standard does not apply to institutional food services, such as school feeding programmed; and to food vans or vendors, in which food is sold from a vehicle or carts on the road side.

This Code of Practice specifies managerial requirements necessary to ensure the efficient operation of any restaurant establishment which seeks to provide customer satisfaction. This standard does not apply to institutional food services, such as school feeding programmes and food caravans.

This Code of Practice specifies acceptable practices to be used by tour operators and tour guides. It is intended to be used as a quality tool by tour guides and tour operators; present and prospective members of tour parties; and the relevant authorities and agencies responsible for tourism in Guyana. This Code of Practice does not specify the criteria necessary to obtain registration as a Guyana tour operator or license as a Guyana tour guide, as provided for in the laws of the Republic of Guyana.

This part of ISO 15489 provides guidelines on managing records 1 of originating organizations, public or private, for internal and external clients. All the elements outlined in this part of ISO 15489 are recommended to ensure that adequate records according to the principles and elements outlined in this part ISO 15489 are provided in ISO /TR 15489-2 (Guidelines).

This part of ISO 15489 is an implementation guide to ISO 15489-1 -1 for use by record management professional and those charged with management records in their organizations. It provides one methodology that will facilitates the implementation of ISO 15489-1 in all organization that have a need to manage their records. It gives an overview of the processes and factors to consider in organization wishing to comply with ISO 15489-1.