Standards

This standard specifies the requirements for registration, assessment, grading and licensing of hotels and guesthouses. This standard will ensure effective management of hotels and guesthouses.

This standard specifies the requirements for the monitoring and management of hotels, apartments and guesthouses.

This Code of Practice specifies managerial requirements necessary to ensure the efficient operation of any restaurant establishment which seeks to provide customer satisfaction. This standard does not apply to institutional food services, such as school feeding programmes and food caravans.

This Code of Practice specifies managerial requirements necessary to ensure the efficient running of any restaurant establishment which seeks to ensure quality in the sight of its customers. With the application of this standard the following is expected: (a) that management of a restaurant shall be made aware of their responsibilities with regard to efficient practices in the restaurant service; (b) that customer satisfaction shall be made the ultimate goal in such an establishment; (c) high productivity for the restaurant service; and (d) that the service shall be made more competitive at local and international levels. This standard does not apply to institutional food services, such as school feeding programmed; and to food vans or vendors, in which food is sold from a vehicle or carts on the road side.

This Code of Practice specifies acceptable practices to be used by tour operators and tour guides. It is intended to be used as a quality tool by tour guides and tour operators; present and prospective members of tour parties; and the relevant authorities and agencies responsible for tourism in Guyana. This Code of Practice does not specify the criteria necessary to obtain registration as a Guyana tour operator or license as a Guyana tour guide, as provided for in the laws of the Republic of Guyana.

: This standard specifies the requirements for bed and breakfast facilities operating in Guyana.

This CARICOM Regional Standard establishes requirements for environmental management systems (EMS) to enable tourism establishments to formulate a policy, objectives and minimum performance requirements based on best environmental management practice.

It is intended for establishments providing tourism related services that wish to implement and maintain an EMS and demonstrate such conformance.

This standard does not apply to organisations such as government ministries, regulatory departments and agencies, associations and statutory bodies that do not provide a tourism related service.

This standard specifies requirements for an energy management and efficiency programme to be implemented at tourism establishments. It provides the basis to enable these tourism establishments to review their energy consumption and implement efficiency measures thus minimizing energy use.

This standard does not apply to organizations such as government ministries, regulatory departments and agencies, associations and statutory bodies that do not provide a tourism related service.

This CARICOM Regional Standard provides requirements for implementation and maintenance of a food safety and sanitation programme for tourism establishments.

While these requirements may be applicable to other establishments where food is prepared and served, for the purposes of this document the standard applies to all food premises which are part of the tourism establishment.

This standard applies to structures, and food transport vehicles and associated equipment, fixtures and fittings used by the food business in the tourism establishment.

This standard does not apply to organisations such as government ministries, regulatory departments and agencies, associations and statutory bodies that do not provide a tourism related service.

This CARICOM Regional Standard specifies requirements for a water treatment management and efficiency programme for tourism establishments including:

a)    the definition of terms common to water service providers;

b)    basic requirements for drinking water supply and treatment systems;

c)     guidelines for objectives, service assessment criteria and related performance indicators;

d)    benchmarks for measuring performance of water management, treatment and efficiency.

This standard does not apply to:

a)    organisations such as government ministries, regulatory departments and agencies, associations and statutory bodies that do not provide a tourism related service; and

b)    objectives set forth by the national water authority and other relevant agencies which are to be achieved through implementation of national standards and compliance obligations.