Standards

This standard specifies the requirements for the monitoring and management of hotels, apartments and guesthouses.

This standard specifies the requirements for registration, assessment, grading and licensing of hotels and guesthouses. This standard will ensure effective management of hotels and guesthouses.

This Code of Practice specifies managerial requirements necessary to ensure the efficient operation of any restaurant establishment which seeks to provide customer satisfaction. This standard does not apply to institutional food services, such as school feeding programmes and food caravans.

This Code of Practice specifies managerial requirements necessary to ensure the efficient running of any restaurant establishment which seeks to ensure quality in the sight of its customers. With the application of this standard the following is expected: (a) that management of a restaurant shall be made aware of their responsibilities with regard to efficient practices in the restaurant service; (b) that customer satisfaction shall be made the ultimate goal in such an establishment; (c) high productivity for the restaurant service; and (d) that the service shall be made more competitive at local and international levels. This standard does not apply to institutional food services, such as school feeding programmed; and to food vans or vendors, in which food is sold from a vehicle or carts on the road side.

This Code of Practice specifies acceptable practices to be used by tour operators and tour guides. It is intended to be used as a quality tool by tour guides and tour operators; present and prospective members of tour parties; and the relevant authorities and agencies responsible for tourism in Guyana. This Code of Practice does not specify the criteria necessary to obtain registration as a Guyana tour operator or license as a Guyana tour guide, as provided for in the laws of the Republic of Guyana.

This International Standard describes the fundamentals of product certification and provides guidelines for understanding, developing, operating or maintaining certification schemes for products, processes and services. It is intended for use by all with an interest in product certification, and especially by certification scheme owners.

NOTE 1 In this International Standard the term “product” can also be read as “process” or “service”, except in those instances where separate provisions are stated for “processes” or “services”. Definitions of product, process and service are given in ISO/IEC 17065.

NOTE 2 The certification of products, processes and services is a third-party conformity assessment activity (see ISO/IEC 17000) carried out by product ertification bodies. The requirements for product certification bodies are specified in ISO/IEC 17065.

: This standard specifies the requirements for bed and breakfast facilities operating in Guyana.

This CARICOM Regional Standard establishes requirements for environmental management systems (EMS) to enable tourism establishments to formulate a policy, objectives and minimum performance requirements based on best environmental management practice.

It is intended for establishments providing tourism related services that wish to implement and maintain an EMS and demonstrate such conformance.

This standard does not apply to organisations such as government ministries, regulatory departments and agencies, associations and statutory bodies that do not provide a tourism related service.

This standard specifies requirements for an energy management and efficiency programme to be implemented at tourism establishments. It provides the basis to enable these tourism establishments to review their energy consumption and implement efficiency measures thus minimizing energy use.

This standard does not apply to organizations such as government ministries, regulatory departments and agencies, associations and statutory bodies that do not provide a tourism related service.